Frequently asked Questions

Find answers to all your questions about our Himalayan salt products, shipping policies, and return options. Explore each section for clear and helpful information.

Himalayan Salt Questions

Himalayan pink salt is hand-mined from ancient sea deposits, rich in minerals like magnesium and potassium, giving it its distinctive pink color.

Yes, Himalayan salt is 100% natural and safe for seasoning, with no additives or preservatives.

It’s known for minerals that support hydration, improve digestion, and balance pH levels, though benefits vary by individual.

Store it in a dry, airtight container to preserve quality and prevent clumping.

The natural properties of Himalayan salt release negative ions, which may purify air and create a soothing ambiance.

Yes, edible salt undergoes purification processes, while decorative salt (like lamps) is untreated.

Discover the fascinating properties and benefits of Himalayan pink salt, celebrated globally for its natural purity and mineral-rich composition. This section answers your questions about how it’s sourced, the distinct uses of edible and decorative salt, and its reputed wellness benefits. Whether you’re interested in culinary applications or health-conscious alternatives, learn why Himalayan salt stands apart as a trusted choice in kitchens and homes worldwide.

Shipping and Ordering

Orders are processed within 3-5 business days, with international shipments taking an additional 5-10 days depending on location.

Yes, we ship worldwide. Rates are calculated at checkout based on location and order size.

Shipping costs vary by order weight and destination, with options for bulk discounts.

Once shipped, you’ll receive an email with a tracking link to monitor your order’s progress.

Yes, contact us within 24 hours to update shipping details.

Yes, expedited options are available at checkout for an additional fee.

We accept major credit cards, PayPal, and bank transfers.

Find everything you need to know about our ordering and shipping processes, ensuring a smooth and reliable experience from start to finish. This section covers shipping options for local and international customers, order processing timelines, payment methods, and tracking information to keep you informed. We’re committed to transparency and quality service, so explore here to learn how we handle each step of your order with care.

Returns and Policies

Returns are accepted within 30 days of receipt. Products must be unused and in original packaging for a full refund.

Contact our customer support team with your order number to receive return instructions.

For defective or incorrect items, we cover return shipping. For other returns, the buyer is responsible.

Yes, exchanges are possible for the same item or similar product if available.

Contact us immediately with photos of the damage for a replacement or refund.

Refunds may be provided if delays exceed a reasonable timeframe due to carrier issues.

Yes, orders can be canceled within 24 hours of purchase by contacting customer service.

Your satisfaction is our priority, and we’re here to support you if you need to return, exchange, or receive a refund for your purchase. In this section, we outline the steps to initiate a return, what to expect for exchanges, and our policies for refunds on damaged or delayed items. We’re dedicated to making each experience with us positive, so get clarity on how we manage product returns and protect customer trust with straightforward policies.